• You can change your password anytime.
• Select My Account near the top of any OneStopTreatment.com webpage.
• Enter your email address and password to access your account information.
• Under Account Changes click the Edit My Account Button to make updates.

• You have the opportunity to update your personal information during checkout,
  including billing and shipping addresses.
• Review the information carefully for accuracy.
• Once you submit your order, we are not able to make changes.

• Accounts are created as soon as you place one or more items
  in your shopping cart and proceed to Secured Checkout.
• The personal information you enter establishes your account.
• Whenever you shop, use this email address and password to sign into your account.

We accept the following payment methods:

• Visa 
• MasterCard 
• American Express 
• Discover 
• PayPal

1. The Secure Checkout will take you through steps to enter a coupon and/or catalog codes,
   choose your shipping method and shipping address. 
   • If you're a first time customer, you'll be asked for information to establish
     your oneStopTraetment.com customer account.
   • If you are a returning customer, you will be asked for your email address and password.
2. Once you review the order and enter your payment information,
   you will be prompted to place your order.
3. We suggest that you print a copy of the order confirmation page for your records.

It's easy. Request a Return Merchandise Authorization (RMA) number in one of the following ways:

1. Online
2. By email to Customer Support via contact us page
3. You can expect to receive your RMA number within one business day.
4. Please read our return policy carefully to ensure that you qualify for a refund.

1. Your satisfaction is our primary goal. If for any reason you are dissatisfied with any of the products you have purchased at OneStopTreatment.com, you may return the unused portion of a product for a full refund less shipping.
2. To qualify you must obtain RMA# and return your item(s) within 21 days of receipt of your order. Returns will not qualify for credit without RMA # (Return Merchandise Authorization Number.

• Check your SPAM folder.
• To ensure OneStopTreatment.com emails are not blocked by your provider’s filter,
  you may also want to check our Emails Instructions .

• As soon as your order is on its way, we will email a shipping confirmation.
• The email address you provide is the one we use for any order updates.
• To ensure OneStopTreatment.com emails are not blocked by your provider’s filter,
  you may also want to check our Emails Instructions .

• Your shipping confirmation email includes a tracking number for the order
  and the delivery carrier's URL.
• To review the status of your order, select the link to the carrier's website
  and follow directions to enter your tracking number.

We will meet and beat ANY advertised price for the same product or throw by 10% of the difference!

The OneStopTreatmentStandard will not be undersold! In the event that you find a lower price from another online store on a currently in-stock product, we will beat it by 10% of the difference.

Simply contact us and include the URL of the lower priced product. If the product is available in more than one size, please indicate which size you are interested in.

To be eligible for a price match, your request must meet the following conditions:

Terms and Conditions:

• The product must be the exact same type and size.
• Does not apply to goods purchased by bidding in auctions such as eBay, although direct purchase through eBay will be honored.
• Prices on websites must be in US dollars.
• Differences in shipping charges (if applicable) will be excluded from the price difference calculation.
• Differences are calculated on your actual OneStopTreatment purchase price.
• Taxes will be excluded when calculating the price difference.
• Your refund will be issued within 3 business day in the same form as your original payment.
• This offer is valid for 5 days after your purchase.

We want your business and we guarantee you'll get the best price and the highest quality.

The onestoptreatment Standard lowest price guarantee is valid on retail price only, not on shipping and/or handling charges. No close-outs, misprints, special buys, special promotions, or liquidations. Not valid on Member Club pricing, or on items that have Free Shipping.

• Our domestic shipping cost is from $9.95 for orders up to $150.00.
• Domestic orders over $150 are shipped free.
• International orders will be charged $33.95 for all orders up to $300.00.
  and usually reach their destination within 7-10 business days. (In some rare occations delivery may take up to 21 days).
• If the order contains products from more then one supplier you will get it in different shipments .
• The shipment fee will be in your cart.
• QUEEN FACE products shipped from Israel and considered as an International order.
• VIPRO products shipped from India and  considered as an International order. 
• All other suppliers shipped from the US and considered as domestics orders.
• Please note that there is a minimum order for goods to a value of $30.00 not including delivery charges .
• please check our Free Shipping Policy and Shipping Information.

*SATISFACTION GUARANTEED*
We are committed to the highest level of online customer service. If you have any question or need a special consultation for any of the products we offer, please do not hesitate to contact us. If you have any problem with any of the process with your order, we will do anything it takes to satisfy you as our preferred client.

I still have a question!